Payment is due at time of service, accepted forms of payment are cash, credit card, FSA, & HSA.
If you cancel with less than 24 hours notice your credit card on file will be charged the full price for the appointment scheduled.
If you fail to appear for a scheduled appointment your credit card on file will be charged the full price for the appointment scheduled.
If you are more than 15 minutes late to an appointment, the remainder of your time-slot may be given to another patient.
Non-Refundable Payment Policy:
All services and products purchased are non-refundable. No refunds will be provided for the full or partial price for any used products or services.
Refund Policy On Pre-Paid Packages:
Refunds are available on “reduced rate pre-paid packages”. However, if you choose to not complete the “pre-paid package”; the reduced rate is no longer applicable. The refund amount will be calculated on the non-reduced rate for each treatment used, and the remaining balance will be refunded.
We are not participants of any insurance network (in other words we are considered an “Out-of-Network” provider). If you have out-of-network acupuncture benefits we can provide you with a “super bill” for services rendered that you can submit to your insurance company for reimbursement.